Before attending our recent Users Group as a ScheduALL panellist, I didn’t know what to expect, as it was the first of its kind in London (after proving to be a hit in the US and Australia). The aim was to bring together product users across Europe and give them the opportunity to describe their experiences, meet other users and provide ScheduALL with their Top 5 wish list issues.
It was quite impressive to hear key business users describe how ScheduALL is being used to run some of the most complex and unique broadcast operations in the industry. Hearing them describe their experiences, their reliance on our products and the level of complexity involved to integrate and embed our products in their operations made me proud to be part of ScheduALL, and proud to play an integral role in supplying such a key product to the industry. It opened my eyes to the level of potential that is out there, as we set the trends and others follow.
I also enjoyed the networking, which helped me better understand how our application is being used in the industry to manage a diverse range of complexities. I also learned more about how we can ensure our high level of client satisfaction. I came out of the session feeling that our product is the right strategy and our vision is the right vision. I’m quite excited by all the new road map products that we’re offering, like Hitch and ERMa, that are helping to make our industry a smaller and more closely connected entity.
The Users Group event was the perfect forum to show ScheduALL clients that we are listening and that we care very much about their needs – together, we can continue to collaborate to make our products better and better!
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